Privacy Policy

1. Who We Are
Impala Adventures Ltd is a UK-registered company providing adventure travel experiences.

2. Information We Collect
We collect:

• Personal details (name, contact information, passport details).

• Payment details when booking.

• Health and dietary information where relevant for your safety.

• Website usage data through cookies and analytics.

3. How We Use Your Information

• To process and manage bookings.

• To communicate trip details and updates.

• To comply with legal obligations.

• To improve our services and website.

4. Sharing Your Information

• We do not sell or rent personal data.

• Information may be shared with trusted partners (hotels, guides, transport providers) solely for operational purposes.

• Data may be disclosed where required by UK law.

5. Data Storage and Security

• Personal data is stored securely within the UK or in countries deemed adequate under UK GDPR.

• We take reasonable steps to prevent unauthorised access or misuse.

6. Your Rights
Under the UK GDPR you have the right to:

• Access the information we hold about you.

• Request corrections or deletion.

• Withdraw consent to processing.

• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

Contact: For privacy queries, email neilghopkinson@gmail.com.